Oriflame specialises in natural high-quality beauty products and offers the best of science combined with the best of nature. If you are not satisfied for any reason within three months of purchase, Oriflame will exchange the product, or provide a full refund on presentation of proof of purchase. If still not satisfied, contact our Customer Care Department. To back up our total commitment to consumer satisfaction, the Direct Selling Association (DSA) operates a dispute resolution service for any consumer who is still not satisfied. This does not affect your statutory rights.

World Direct Selling Association
Oriflame Cosmetics is a member of the World Direct Selling Association, which is a non-governmental, voluntary organisation globally representing the direct selling industry as a federation of national Direct Selling Associations. WFDSA was founded in 1978.

Direct Selling Association
Oriflame is a member of the DIrect Selling Association in the UK and ROI. The DSA's role is to uphold the highest standards of Direct Selling by its member companies through its in-depth Codes of Practice and active promotion of fair-trading.